Terms of Sale

These Terms of Sale ("Terms") govern all purchases and orders placed with Shandong HUAYU Vehicle Co., Ltd.("HUAYU", "we", "us"). By placing an order or making a purchase, you ("the Customer") agree to be bound by these Terms. Please read them carefully before completing any transaction.

1. Contract Formation

All sales and orders constitute a legal contract between the Customer and HUAYU. The Customer accepts these Terms by placing an order, submitting an inquiry that results in a confirmed order, or making a payment. A binding contract is formed when HUAYU confirms receipt of your payment.

2. Product Descriptions and Pricing

• All product descriptions, specifications, and images on our website are provided for reference purposes. While we strive for accuracy, minor variations may occur in the final manufactured product.
• Prices displayed on our website are in US Dollars (USD) and represent the final delivered price to your nearest major seaport— ocean freight and basic marine insurance from Qingdao port are free of charge. Customs duties, VAT, and import taxes at the destination country are the buyer's responsibility.
• All product descriptions and pricing are subject to change without prior notice at the sole discretion of HUAYU. The price confirmed in your order agreement or proforma invoice is the binding price for that order.

3. Payment Terms

Standard payment for semi trailer orders placed through huayutrailer.com:

• PayPal (default): Full order amount is paid securely via PayPal at checkout. Our sales team contacts you within 24 hours to confirm specifications, schedule dispatch, and arrange shipping documentation.
• Bulk and custom orders: For multi-unit fleet orders, fully customized builds, or special payment arrangements, contact our sales team before placing the order. We can accommodate T/T (bank wire) or other commercial terms on a case-by-case basis, and multi-unit fleet orders qualify for volume pricing.

For repeat customers, HUAYU may offer flexible payment arrangements on a case-by-case basis.

4. Order Changes and Cancellations

• Before dispatch preparation has started:Order modifications or cancellations are normally accepted, subject to HUAYU's confirmation. Refund amounts follow our Refund Policy.
• After dispatch preparation has started: Changes may result in additional costs and delays. Cancellation refunds depend on the stage of dispatch preparation completed.
• After dispatch: Orders cannot be canceled once the trailer has been dispatched. See our Refund Policy for cancellation refund terms and the post-arrival defect process.

5. Inspection and Acceptance

Before dispatch, HUAYU will provide photographs and videos of the finished product for the Customer's remote inspection. Customers are also welcome to visit our factory in Liangshan, Shandong to inspect products in person before shipment. The Customer's confirmation of the inspection materials — or completion of an in-person inspection — constitutes acceptance of the product for shipping.

6. Intellectual Property

All content on our website — including text, images, product designs, technical drawings, logos, and videos — is the property of Shandong HUAYU Vehicle Co., Ltd. and is protected by China and international copyright laws. You may not copy, reproduce, distribute, or publish any material from this website without prior written permission from HUAYU.

7. Limitation of Liability

• HUAYU's total liability for any claim arising from a sale shall not exceed the purchase price of the product in question.
• HUAYU shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, business interruption, or loss of use.
• HUAYU is not responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, government actions, epidemics, port congestion, or carrier disruptions.

8. Force Majeure

Neither party shall be liable for failure or delay in performing any obligation under these Terms if such failure or delay results from events beyond reasonable control, including natural disasters, acts of terrorism, war, epidemics, government restrictions, strikes, or transportation disruptions. The affected party shall notify the other party promptly and make reasonable efforts to resume performance.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from or related to these Terms shall first be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its then-effective rules.

10. Personal Information

During the course of business, we may collect personal information such as your name, email, address, and phone number. This information is used solely for order processing, customer communication, and service improvement. We do not sell or rent your personal information to third parties. For full details, please refer to our Privacy Policy.